Protection of personal data

Notice on the use and processing of personal data

The operator may use and process the personal data of the website user, obtained when entering at the checkout in the Cool-Box.si online store, in accordance with the applicable personal data protection regulations (Personal Data Protection Act ZVOP-1, Official Gazette of the Republic of Slovenia No. 94/07).

In accordance with the ZVOP-1, the controller of personal data may process personal data if the individual's personal consent is given. Personal consent is a voluntary declaration of the individual's will that their personal data may be processed for a specific purpose, and is given on the basis of information provided by the controller. The individual's personal consent may be written, oral or other appropriate consent of the individual.
In the case of using the online store cool-box.si, the user's actions upon registration in the engraving.si By clicking on the "Register me" button online, the user confirms that he has read the terms of use and that he fully agrees with them.

Use, scope and purpose of storage and processing

We store and process personal data within the CoolBox.si company for the purposes of sending orders, customer support, marketing communications, and promoting sales via email.

For the purpose of shipping ordered items, we store and provide delivery companies with:

– name,
– surname,
– address,
– telephone number,
– email address.

For the purpose of informing you via email, we store:

– email address,
– name,
– surname,


Amount

We store personal data collections in the Republic of Slovenia and do not export them to other countries.

Retention period

We store an individual's personal data for as long as is strictly necessary to achieve the purpose for which they were processed or until the individual withdraws their consent to store and process their data. After the individual withdraws their consent, their personal data is deleted immediately, effectively and permanently.
If the purposes described above for which we store and process personal data cease to exist in our company, we will immediately and effectively and permanently delete the data collections whose purpose has ceased.

Individual rights

Any individual may request access to their data at any time:

– insight,
– correction,
– complete deletion,
– termination of processing and storage or withdrawal of consent for processing and storage, without affecting the lawfulness of the processing that was carried out on the basis of consent or consent until its withdrawal.

The user may at any time request in writing or in another agreed manner that the personal data controller permanently or temporarily ceases to use his or her personal data for direct marketing purposes. The controller will appropriately prevent the use of personal data for direct marketing purposes within 14 days and notify the user who requested this in writing or in another agreed manner (e.g. by e-mail) within a further 5 days.

Personal data protection

The security of our customers' personal data is our priority. We pay great attention to personal data and their protection. When processing and handling an individual's personal data, the controller will act in accordance with the requirements of the applicable legislation on the protection of personal data (ZVOP-1, Official Gazette 94/2007).
The Controller will use organizational, technical and other appropriate procedures and measures to protect personal data to prevent unauthorized destruction, alteration or loss of data, and unauthorized processing. The Controller is not responsible for any errors resulting from the provision of incorrect data when registering on the portal website.

Cookie Policy

The website uses cookies to provide a better user experience and monitor visit statistics. Visitors are informed about the use of cookies upon their first visit to the website, and we ask the visitor for their consent for the use of some cookies. The visitor can change their decision regarding the use of cookies at any time on this website. The website does not provide cookies to external service providers and does not use them to display advertising messages.

ABOUT COOKIES: Cookies are small text files that a website places on your web browser when you visit it. Some cookies are strictly necessary for the website to function. Cookies do not contain any personal or other information that could be used to identify the user, so we recommend that you consent to their use.

MANAGING COOKIES IN YOUR BROWSER: Most web browsers automatically accept cookies, and the browser automatically deletes cookies after they expire. The user can also manually delete all cookies or cookies for a specific website (domain) or completely disable the use of cookies in the browser. Instructions for deleting cookies or disabling their use can be found in the help section of your web browser. If you completely disable the use of cookies, some of the website's functionalities will not work properly.